Postage & Return Policy

  • All prices are inclusive of VAT.

  • A standard Rs. 50 will be charged on all purchases up to Rs. 500 as courier charges. Courier charges for any purchase above Rs. 500 will be charged at 10% of the purchase amount.

  • We do not encourage the return of products once sold.

  • Estimated time of delivery is within 8-10 working days in metro cities and between 10-12 working days in other locations, from the time order is placed.

  • Title and risk of loss for all products ordered by you shall pass on to you upon Common Oxen’s shipment to the shipping carrier.

  • Common Oxen’s logistics partners will make a maximum of three attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts Common Oxen reserves the right to cancel the order(s) at its discretion. In such an event, both to and fro shipping costs will be bourn by the customer.

  • Our courier partners will operate between Monday to Saturday. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

  • In the event we have inadvertently sent you the wrong product/s we shall endeavor to correct it as soon as possible. Please send us an email at within 5 days of receiving the parcel.

  • For more details, please view our Terms & Conditions.