Privacy Policy

Common Oxen respects your privacy and the need to protect information that you may provide to us. This privacy policy succinctly describes the information we may collect from users of our website and how we use it. If you have any queries or require more detailed information then please do contact us and we will be happy to discuss further. 

Personal Information

You may browse the Common Oxen website without providing any personal information (that is information that can be used to identify you, e.g. name, address, telephone number, email address, credit card information). Common Oxen does require some personal information though if you wish to place an order, or if you contact us for any reason.

Anonymous Information

We may also collect non-personal information, such as your computer's IP address and approximate geographic location. We use standard website usage logs and so are able to collect information about the pages you visit. In order to record certain aspects of your visit and to provide you with uninterrupted service we use cookies, which are small pieces of information saved by your internet browser onto your computer. None of this identifies you personally.

Use of Information Collected

Information collected by Common Oxen is used by us to improve our service to our customers. This may include changing our product set to suit demand, providing personalised features and a better shopping experience, analysing and improving website performance and contacting you regarding orders you have placed or products you may be interested in. We provide an occasional newsletter to interested subscribers for which it is possible to unsubscribe at any time. Please note that when you place an order some of your personal information will be passed on to third parties that require it to enable us to complete your order. Specifically this includes RBI approved and secure payment processing companies and courier companies. Under no circumstances will we pass personal information to third parties for any other reason, unless we are required to do so by a court order or other legal process. We may pass non-personal information, such as website usage statistics and demographics, to our partners. The Common Oxen website has links to external websites; note that once you leave our website our privacy policy will no longer apply.